Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of Dream Shop's website and services. Please read them carefully. By creating an account, placing orders, or using Dream Shop services, you accept and agree to be bound by these Terms. These Terms form a legally binding contract between you and Dream Shop. If you do not agree to these Terms, do not use our services.

Account Registration

• Eligibility: You must be at least 18 years old or otherwise capable of entering into a binding contract under the laws that apply to you.
• Accurate Information: You agree to provide accurate, current, and complete information during registration and to update it as necessary.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

Product Listings and Pricing

Product descriptions, images, and availability are provided by sellers. We make reasonable efforts to ensure accuracy, but errors can occur. Prices displayed include applicable taxes where indicated; however, errors in pricing or product information may result in order cancellation and notification. We reserve the right to refuse or cancel orders in cases of inaccuracies, product unavailability, or suspected fraudulent activity.

Ordering and Payment

• Order Acceptance: Your order constitutes an offer to purchase. Acceptance occurs when we dispatch the product or provide an order confirmation indicating acceptance. Until such acceptance, we may cancel orders for any reason.
• Payment Methods: Payments must be made via our supported payment mechanisms. Payment information is processed through secure third-party payment processors; Dream Shop does not store full payment card details on our servers.
• Taxes and Fees: Applicable taxes, duties, and fees will be calculated and charged as required by law and may vary by product and location.

Shipping and Delivery

Delivery timelines are estimates and are dependent on the shipping method chosen, seller location, and delivery address. Risk of loss or damage passes to you upon delivery confirmation by our courier partner. We are not liable for delays caused by events outside our control including natural disasters, strikes, customs delays, or transportation disruptions. Customers must provide accurate delivery information and inspect goods upon receipt.

Returns, Refunds, and Exchanges

Subject to our Return Policy, eligible returns must be initiated within the specified return window. Returned items must be in original condition with all packaging and accessories. Refunds will be processed after inspection and, where approved, returned to the original payment method. Certain categories (such as perishable goods, custom-made products, and sealed consumables) may be non-returnable unless defective.

Intellectual Property

All content on the Dream Shop platform, including logos, graphics, copy, product images, and software, is the property of Dream Shop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent.

User Conduct

• Prohibited Activities: Users must not engage in fraudulent transactions, attempt unauthorized access, post unlawful content, or otherwise misuse the platform.
• Enforcement: Violations of these Terms may result in account suspension or termination, and we reserve the right to pursue legal remedies where appropriate.

Limitation of Liability

To the fullest extent permitted by law, Dream Shop's liability for any claim arising from use of the platform is limited to the amount you paid for the product or services giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

Indemnification

You agree to indemnify and hold Dream Shop harmless from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or your misuse of the platform.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in the jurisdiction specified by Dream Shop, or resolved through binding arbitration where applicable.

Changes to Terms

Dream Shop may update these Terms from time to time. We will notify users of material changes via the website or email. Continued use of the service after changes indicates acceptance of the updated Terms.

Contact

For questions regarding these Terms, please contact customer support at legal@Dreamshop.com or use the contact channels provided on our website.